Our Core Services
Comprehensive Care Navigation
We provide complete care coordination for families managing ongoing medical, psychiatric, or behavioral needs. Acting as your single point of contact, we help interpret treatment plans, communicate with providers, and organize every aspect of care so your family can focus on what matters most.
Includes:
Direct communication and advocacy with care teams
Scheduling and provider coordination
Simplified care-plan summaries and progress tracking
Ongoing support through complex or changing needs
Plans are available by consultation and tailored to each family’s situation.
Discharge & Transition Support
Moving from one care setting to another is often the most stressful part of the journey. We help families plan and execute smooth transitions — from hospital to home, from residential care to outpatient, or to a new level of support.
Includes:
Hospital, residential, and skilled-care discharge coordination
Referrals, placement, and follow-up arrangements
Medication reconciliation and safety checks
Early identification of barriers to successful transitions
Each transition plan is custom-built following an initial consultation.
Consultation & Family Strategy Sessions
When families feel stuck, these sessions create a clear path forward. We bring everyone to the table — virtually or in person — to clarify goals, align expectations, and build strategies for long-term stability and support.
Includes:
Family and caregiver meetings
Crisis or behavioral-support planning
Long-term care and resource mapping
Case review and professional recommendations
Sessions available individually or as part of a navigation plan.
Tailored Support for Every Family
Every situation is different. SolidUs offers flexible retainers and consultation options that match your level of need; from short-term guidance to full ongoing navigation.
Our approach is transparent, compassionate, and rooted in real-world healthcare experience.